The Challenges that Women Encounter When Getting Auto Repairs

The Challenges that Women Encounter When Getting Auto Repairs

What do women need to know before heading down to an auto repair shop? Learn about some of the challenges that women face when going to an auto repair shop according to a recent study published.

auto care 2According to an article at automd.com, “The Auto Repair Process for Women”

“While women have a more negative view of the repair shop/service center experience than men do, across the board consumers say a more transparent process would improve the experience. Consumers say that not knowing what a repair should cost is the biggest challenge in the process and that they want real apples-to-apples repair job quotes. But, the survey shows, these consumers are empowering themselves digitally, by going online to research pricing and to look at consumer reviews before going to a repair shop.  

“We know that there are excellent repair shops and service centers in every city in the US, but, as this study shows, a persistent perception problem plagues the industry: consumers simply don’t trust that they are paying an appropriate price for a repair and their view of the whole experience is, generally, not a positive one,” said Brian Hafer, VP of Marketing for AutoMD.com.  “But there is good news. Consumers are going online to check price quotes and repair shop reviews and are craving apples-to-apples actual job quotes. So, for shops that are pricing fairly, offering real quotes and keeping up a good digital presence, there is a real chance to improve perception – and, with it, their business.” To read the entire article click here.

For guaranteed Reno auto service you can trust, contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautorepairreno.com.

The Risk of Auto Repair Scams

The Risk of Auto Repair Scams

Have you ever gotten the feeling that you’re being advised on getting unnecessary auto repairs? Learn how to avoid an auto scams.

car3According to an article at autotrader.com, “Understanding Different Types of Auto Scams”

“Scams of disreputable service centers contain one or both of two elements: (1) Charging you for work that was never done, or (2) Convincing you of the need for unnecessary and often overpriced repairs. Here are four different types of scams you could run into and ways to avoid them:

* Unnecessary replacement of parts.
If the mechanic says your car needs a replacement part, ask to be shown which part needs replacing and use a marker or some means to distinguish it later. Always let the mechanic know that you want the old part back–this way you know the item was actually replaced. If you’re still mistrustful, you can always have the part looked at by another mechanic to make sure it was defective.

* Charge for unauthorized work.
Always request a repair estimate or work order that itemizes everything you’ve authorized. Don’t sign a work order unless it’s completely filled out and you understand what it says. Generally the cost of the repair should vary above the original estimate by no more than 10%. Before authorizing even more work, make sure you know the exact dollar amount. Never tell your mechanic, “Do whatever is necessary.”

You can poll other shops to find out how much mechanics in your area are charging for common repairs and maintenance.

* Charge for unnecessary work.
Beware if your mechanic’s idea of “scheduled maintenance” bears little resemblance to the recommendations in your owner’s manual. Some shops “build the ticket” (translation: pad the bill) by recommending extra and often unnecessary procedures, such as engine and transmission flushes, or by scheduling some tasks prematurely. Some hawk high-priced “generic” maintenance schedules that may omit procedures your car needs.” To read the entire article click here.

For Reno auto service you can trust and the reputation to back it up, contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautorepairreno.com

Understanding an Auto Repair Estimate

Understanding an Auto Repair Estimate

Have you ever been confused when looking over a car repair estimate? Here are tips on how to understand an auto repair estimate.

auto repairsAccording to an article at automd.com, “Auto Repair Estimates”

“Repair estimates can be confusing. You need to understand the common language shops use, and how to decipher a typical estimate/invoice. It is very important that you analyze the components making up the grand total, to avoid getting ripped off.

All estimates should include a clear breakdown of:

  1. the parts to be used and specific prices
  2. labor charges
  3. miscellaneous charges (like shop supplies)
  4. flat fees (those not broken down into parts and labor)
  5. a summary of the total estimate

COMPARE EACH MAJOR COMPONENT TO THE BREAKDOWN ON YOUR AUTO MD ESTIMATE. Again, AutoMD.com sets the benchmark for: 1) how many hours it should take to fix 2) average local labor rate/hour 3) what the total labor component costs 4) what parts cost 5) estimated lowest price in your area.

Dissecting an Auto Repair Estimate:

Your written estimate will typically include the following Basic Repair Estimate Components:

  1. Customer/Vehicle Information
  2. Parts
  3. Labor
  4. Miscellaneous Charges
  5. Flat Fees
  6. Summary of Charges” To read the entire article click here.

Customers that are looking for an auto repair shop you can trust Wayne’s Automotive Center is the place. For more information contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautorepairreno.com.

Need to Shop Around for Good Auto Repair Shop in Reno?

Need to Shop Around for Good Auto Repair Shop in Reno?

Whether you’re new in town or just need to find a new auto repair shop being informed is the first step. Here are tips on finding a great auto repair shop that employs knowledgeable auto mechanics.

14508940_blogAccording to an article at foxnews.com, “How to Find a Reputable Auto Mechanic”

“Under federal law you have the right to have repairs performed anywhere you like without voiding the warranty.

But identifying a mechanic you can trust for your car takes a lot more than letting your fingers do the walking. You have to do a little old-fashioned sleuthing. There’s no single clue to what makes a good repair shop, but here are some things you should look for.

Find a shop for your brand of car: Many garages specialize in certain makes. Those that focus on your type are more likely to have the latest training and equipment to fix your vehicle.

Ask your family and friends: Especially seek recommendations from those who have a vehicle similar to yours.

Search the Internet: Look for information about local mechanics on Angie’s List, the Consumer Reports car repair estimator, and the Mechanics Files at Cartalk.com. Cartalk.com provides those services free, Angie’s List requires a subscription, the car repair estimator is free for Consumer Reports’ online subscribers.

Check for certification: Your mechanic and shop should be certified by the National Institute for Automotive Service Excellence, or ASE.” To read the entire article click here.

Customers that are looking for the best Reno auto repair shop Wayne’s Automotive Center is the place. For more information contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautorepairreno.com.

Did You Winterize Your Vehicle in Reno?

Did You Winterize Your Vehicle in Reno?

As the weather continues to get cooler; one must think is there vehicle ready for the winter season? Here are tips on how to winterize your vehicle this season.

auto body 1According to an article at weather.com, “Winter Season Auto Maintenance”

“Test the battery and electrical systems

Cold weather can wreak havoc on your vehicle’s electrical system and battery, and the increased power demands of defrosters, windshield wipers and heating systems makes an electrical system test a must.

  • A simple battery test can be performed by turning on your vehicle’s headlights before starting the engine. If you notice the lights get brighter once the engine is running, a more thorough battery tests should be undertaken.
  • Metering voltage with a voltmeter or measuring electrolyte levels for an unsealed, low-maintenance battery are two examples of such tests. If your tests show the voltage lower than 12.4V or if electrolyte-specific gravity resides below 1.225, a recharge or replacement of the battery is likely required.
  • If you’re not comfortable performing battery tests yourself, any reputable mechanic should be able to run a quick diagnostic test on your battery and charging system. Some auto parts stores are even able to do this.
  • Make sure your headlights, taillights, back up lights, and signal lights (including your hazards) illuminate with a visual check.

Check coolant and other fluids

While it’s more common to worry about the cooling system in the summer, it’s just as important to check it in the winter. If your car’s coolant is not mixed correctly, it could freeze and damage your radiator or engine.

  • Check the coolant level, which may require looking at a marked level indicator on the overflow reservoir, or popping the radiator cap.
  • Never check the coolant when the car is hot, as the cooling system operates under pressure and hot coolant will burn.
  • A 50/50 mixture of water and antifreeze is typically recommended for year-round driving, but check your owners manual for specifics.
  • You can test the concentration of the coolant with a bulb gauge found at any auto parts store or have your mechanic do it.
  • After checking the coolant, examine coolant hoses for leaks or wear.
  • Visually inspect other fluid reservoirs in the engine compartment for leaks, such as brakes, clutch, transmission fluid and oil.
  • The change in seasonal temperatures may also dictate a change to a thinner viscosity engine oil. Check your owner’s manual.

Maximize winter vision

Darkness and blinding snowstorm, coupled with shorter days, can dramatically reduce a motorist’s vision during the winter.

  • A working set of windshield wipers and an ample supply of winter washer fluid are the best ways to optimize limited visibility.” To read the entire article click here.

To get your vehicle in tip-top-shape Wayne’s Automotive Center is the best auto repair shop in Reno. For more information contact Wayne’s Automotive Center at 775-525-9366 or visit waynesautorepairreno.com.

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How to Avoid Tire Related Accidents

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Seasonal Auto Maintenance: Is Your Vehicle Ready for the Colder Weather?

Seasonal Auto Maintenance: Is Your Vehicle Ready for the Colder Weather? The last thing anyone wants is a vehicle that breaks down and of course it never happens when you have the time for auto repairs. Here are tips to prepare your vehicle for the colder weather season that lies ahead. According to an articleContinue Reading